Shipping & Handling
Shipping Policy
We offer Free shipping on all orders, with an Express option available for customers who want faster delivery.
- Free Shipping (Standard): 7–14 business days
- Express Shipping ($20): 3–7 business days
Processing Time
As soon as we receive your payment, your order is sent to our suppliers for verification, quality check, and packaging. This typically takes 1–5 business days before your order ships.
Shipping Time
This refers to the time it takes for your item to travel from our supplier's warehouse to your destination. Because the majority of our warehouses are internationally based, shipping times may vary depending on your location and the shipping option selected at checkout.
For customers in Canada, the United States, the United Kingdom, Australia, and New Zealand, orders typically arrive within 5–14 business days, depending on the shipping option selected and your specific location.
Please note that all processing and shipping times are calculated in business days (Monday–Friday) and do not include weekends or public holidays.
During peak seasons (holidays, major sales events), or due to customs processing, weather conditions, or carrier issues beyond our control, delivery times may be longer than estimated. We appreciate your patience in these situations.
Customs, Duties, and Taxes
International orders may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing an order.
Order Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
Tracking
As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily locate your product directly from our website at any time.
Lost or Damaged Orders
If your order is lost in transit or arrives damaged, please contact us at within 30 days of the estimated delivery date so we can assist you.
